The Music Distribution

  • Total activity 139
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 98

Activity overview

Latest activity by The Music Distribution
  • The Music Distribution created an article,

    Activity Tab

    In this tab, you will find a history of the logins made from your account. The fields of each registration will be the following: Login date Date and Time when the login was processed Since Ti...

  • The Music Distribution created an article,

    Why are my emails not being answered?

    If you are contacting support@sonosuite.com and your emails are not being answered, it may be due to your address being flagged as spam. In order to avoid your emails being flagged as spam, we r...

  • The Music Distribution created an article,

    Status Page

    The Music Distribution Page is a tool that informs in real-time about The Music Distribution platform performance. You can check on the web and also subscribe to receive any updates on email or ...

  • The Music Distribution created an article,

    Can fraudulent accounts interfere with the delivery time of other releases?

    The detection of fraud in a specific account should not affect the rest of the End Users activity. Therefore, it does not interfere with the status of new releases in the stores. Only the account t...

  • The Music Distribution created an article,

    Can I change the currency in my platform?

    At the present, the currency can be changed just until the completion of the platform setup. The platform currency can only be changed if no action related to invoices, orders, and royalties has...

  • The Music Distribution created an article,

    Which are the different user status?

    After their registration on the platform, End Users' accounts are automatically activated. But their status can be modified from the Admin account. Active account End-User can log in All platf...

  • The Music Distribution created an article,

    Can I set different pricing for a specific End User?

    In order to set specific pricing conditions for a specific user, go to Manage > Users tab and click on the user email of the client you want to adjust the pricing for.  Once you access to the us...

  • The Music Distribution created an article,

    How can I create an end-user account?

    An end-user account can be created by the users themselves or by the Admin. How to create an end-user account from the Admin account How to create an account being an end-user   How to create an...

  • The Music Distribution created an article,

    How can I add admin credentials to an end user's account?

    To add a new Admin email to your platform you must create first a new end user account so we can validate it to have the access to Admin functions.   In order to create a new user, you have to g...

  • The Music Distribution created an article,

    Can I create a Release from Different Accounts?

    The same account (email) must be used to create all the parts involved in a release. Creating the release with one End User account and adding the tracks with another one (or vice versa) is not ...